Privacy Policy

At Zesonid, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and make a purchase from our website.

Information We Collect

Personal Information: When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Device Information: We collect information about the device you use to access our website, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Order Information: When you place an order, we collect details of the products you have purchased, your order date, and other relevant details to fulfill your order.
Usage Information: We collect information about how you interact with our website, including the pages or products you view, search terms, and how you navigate through the site.

How We Use Your Information

To Process Orders: We use your personal information to process and fulfill your orders, including sending you confirmation emails, shipping updates, and order-related communications.
To Improve Our Services: We use the information to understand how our customers use our website and to make improvements. This includes analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information.
To Communicate with You: We use your personal information to communicate with you about your orders, respond to your inquiries, and provide customer support. With your consent, we may also send you promotional emails and newsletters.
To Personalize Your Experience: We use your information to personalize your shopping experience, showing you products and content that may be of interest to you based on your past interactions and preferences.
To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights.

Sharing Your Information

Service Providers: We share your information with third-party service providers that help us with payment processing, order fulfillment, shipping, and other business operations. These providers are obligated to protect your information and only use it for the services they provide.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners as part of the transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Cookies and Tracking Technologies

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, understand usage patterns, and improve our website. Cookies are small data files that are placed on your device when you visit a website.
Types of Cookies: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).
Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website and your ability to use certain features.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. Our website uses secure socket layer (SSL) technology to encrypt sensitive information during transmission. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting us.
Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link in the email or contacting us directly. Please note that you may still receive transactional emails related to your orders.
Data Deletion: You can request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of the policy.