Billing Terms & Conditions

Welcome to Zesonid. By making a purchase on our website, you agree to the following billing terms and conditions. Please read them carefully to understand your rights and obligations.

Payment Methods

We accept the following credit cards:

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diner Club
  • Discover Card

Payment Process

  • Authorization: When you place an order, you authorize us to charge the credit card you provided for the total amount of your purchase, including any applicable taxes and shipping fees.
  • Billing Address: Ensure that the billing information matches your credit card statement to avoid delays.
  • Order Confirmation: Once processed, you will receive an order confirmation email.

Pricing and Charges

  • Prices: All prices listed are in USD and are subject to change without notice. We reserve the right to modify prices at any time.
  • Taxes: Applicable sales tax will be added based on your shipping address.
  • Shipping Fees: Shipping charges are calculated at checkout and included in your order total.

Order Verification

  • Fraud Prevention: All orders are subject to verification and review. We may contact you for additional information to verify your order.
  • Order Status: Check the status of your order by logging into your account or contacting customer service at [email protected].

Declined Payments

  • Payment Issues: If your payment is declined, check with your credit card provider. Ensure card details are correct and that your card has sufficient funds.
  • Order Cancellation: If we cannot process your payment, we may cancel your order. We will notify you via email.

Disputes and Chargebacks

  • Resolution: For any concerns or disputes regarding a charge, contact us immediately at [email protected]. We will work to resolve the issue.
  • Chargebacks: Initiating a chargeback without contacting us first may result in order cancellation and the inability to make future purchases on our website.

Account Security

  • Protecting Your Information: Ensure the confidentiality of your account information, including your password and payment details. Do not share your account credentials with others.
  • Unauthorized Use: If you suspect unauthorized use of your account, contact us immediately. We are not liable for loss or damage arising from unauthorized use of your account.

Promotions and Discounts

  • Discount Codes: Apply discount codes at checkout. Discount codes cannot be applied after the order has been placed.
  • Refunds on Discounted Items: Refunds for items purchased using a promotion or discount code will reflect the amount paid after the discount.

Recurring Billing

  • Subscription Services: If you sign up for any subscription services, you authorize us to charge your credit card on a recurring basis for the subscription fee, including any applicable taxes, on the schedule specified at the time of purchase.
  • Cancellation: Cancel your subscription at any time by logging into your account or contacting customer service. Cancellation takes effect at the end of the current billing period.

Changes to Billing Terms

  • Modifications: We reserve the right to update or modify these billing terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
  • Effective Date: The billing terms in effect at the time of your purchase will apply to that order.

Contact Us

For questions or concerns about our billing terms and conditions, contact customer service at [email protected].

Thank you for shopping with Zesonid.